Services


Management Support Regional and national support from regional directors and corporate officers who bring extensive pharmacy management experience to the table. On-site management support visits. Additional support facilitated through the Comprehensive Pharmacy Services intranet site, telephone conferences and meetings. Document (policies, protocols, forms, etc.) development support via on-line database and corporate operations support team. Operations audits to identify and correct regulatory and practice standards deficiencies. The Joint Commission, Federal and State survey preparation support. Financial and management in-service and training.
	Staffing Support Staff recruiting assistance through CPS’ in-house recruiting department. Market evaluation of salary trends. Educational support via the Accelerated Clinical Skills Program (ACSP), lectures and newsletter articles. Additional education grants for those employed by Comprehensive Pharmacy Services.
Purchasing Management Systems Comprehensive Pharmacy Services actively seeks out discounts as well as corporate purchasing agreements through its corporate purchasing department. Weekly monitoring of purchasing patterns measures returns from the above opportunities. Inventory management tools and systems. Potential for 340B drug purchase programs. Variance reporting tools.
	The Joint Commission, Federal and State Regulations Compliance and Survey Report Comprehensive Pharmacy Services has extensive experience in regulatory standards compliance. A large database of surveyor questions and areas of focus is distributed to our pharmacists in regular intervals. CPS circulates newsletters and other information pertaining to the latest standards. Comprehensive Pharmacy Services dispatches a group of experts to comprehensively assess the readiness of each client hospital and develop an action plan to address any identified deficiencies in preparation for an unannounced survey. On-site presence during the actual survey to assist the Director, the Department and the Hospital through the process.
CPS' Quality Initiatives CPS’ Clinical Division publishes and distributes clinical protocols and backup literature to facility Formulary changes. Operations standards are published in accordance with new regulatory or practice standards. Periodic operation and regulatory audits are performed for each facility with corrective plans developed in concert with the hospital. CPS’ Directors participate in task forces and corporate committees that benefit every client facility.
Clinical Protocol Development Monthly clinical memos outlining the latest industry news. Directors have access to a database of existing documents. Directors may request customized protocols and guidelines through CPS’ drug information center and clinical directors. Educational materials are produced to facilitate the implementation of the protocols and to ensure staff competence. Corporate clinical staff develops new protocols, pathways and guidelines as new drugs and treatments are introduced.
Operational Process Re-Engineering and Audits Full assessment of purchasing, storage, distribution, staffing and clinical processes upon start of the account. Periodic audits, including a multi-day detailed audit at least annually. Operation standards are published in accordance with new regulatory practice standards. Expertise in automation planning and integration. Considerable experience in new pharmacy design and remodeling process.
	Medication Safety Planning and Tracking Medication Safety Plans are developed and customized for each facility. Medication error reporting process analysis and process improvement recommendations. Electronic distribution of The Joint Commission, ISMP and other safety organization alert notices.
National Network of Pharmacy Directors and Clinical Pharmacists Communication is facilitated via the Internet through CPS’ intranet site. The site features chat rooms, operations forums and a database of documents, forms and protocols. A Pharmacy Directory is also published to facilitate telephone and email communication among Directors. CPS Directors participate in quarterly regional and national meetings to discuss operational and clinical issues. Directors participate in national and regional professional conferences.
	Drug Information Center A collaborative effort between Comprehensive Pharmacy Services and Western University School of Pharmacy. Available exclusively for CPS and WU affiliates. Also distributes information about new drugs and therapy via email to its participants.
Comprehensive Staff Education and Competency Program CPS extends a proprietary series of targeted clinical education programs called the Accelerated Clinical Skills Program (ACSP) to all pharmacy staff. ACSP addresses all areas of clinical pharmacy practice, from patient assessment skills to specific disease management. ACSP is a dynamic program that is continuously updated and expanded based on the input of our pharmacists and practice trends. A comprehensive database of competency standards is available for use by the client facility.
Hospital Staff In-Services An extensive network of speakers and programs that can be customized to the needs of the individual client hospital.
Benchmarking Programs Quarterly publication of targeted, internal benchmark data for review by the client facilities. Supportive documents and guidelines are used to assist facilities to excel beyond median group. Drug utilization reviews.
	Corporate Newsletters Published quarterly. Target audiences are physicians, nurses and pharmacy staff. Article subjects include disease management review articles, medical industry news, medication error reduction strategies and more.